AW Instructions & FAQ

Q: There appears to be more than one auction.  Is this true?

A: Yes, we currently offer 5 different auctions: Original, Matted Ensembles, Theme, Signature and Collection.  Each auction is a collection of lots that have the exact same end date.

Q: How do I bid?

A: First you need a bidder number.  If you are an Autograph World customer, you already have one.  You can verify this on the bidder number lookup page.

If you don't have a bidder number, you can fill out our on-line registration form.  This process requires that you supply a credit card.  When the auction completes, your winnings are automatically charged and shipped.

Q: Will I be notified if my maximum bid is exceeded?

A: Yes.  When your maximum bid is exceeded, you will receive an e-mail telling you the new current high bid.  Although our system provides this functionality, it is best to check the on-line listings to be absolutely sure.  While e-mail is a great tool, it isn't always 100% reliable.

Q: Will I be notified if I am the high bidder?

A: Yes.  Once the auction is over, you will be sent an e-mail detailing the lots you won and their shipped total.  If you are paying by credit card, your card will be debited and your winnings packaged.

Q: How long will it take to receive my winnings?

A: We normally ship auction winnings for credit card payers within three mailing days of the auction close date.  If the auction ends on a holiday weekend shipment may be delayed further.